Host Agency Web

NACTA   

Many folks find that working with a "host" agency is the most desirable way to operate their independent travel business.  Host agencies specialize in offering independents sophisticated services, overrides, automation, quality control and support.  By aligning yourself with a quality host agency you can catapult your business into existence with great confidence that your clients will receive great service and a high level of expertise. This is especially true if you are brand new to the travel industry.

Finding a quality host agency is critical to your success as an independent travel agent.  As you might expect, the agencies that advertise widely and have an aggressive recruitment program may not be the best choices.   Here are a few things to look for in a host agency;

• They already work with successful independent agents

• They do not have any unresolved complaints against their agency

• They are committed to developing a professional independent agent network

• They do not have a "travel agent recruiting" program.

• They do not tout "travel agent ID cards" to obtain travel discounts.

• They do offer meaningful commissions and overrides

• They are active ASTA and/or NACTA members

• You can understand what you are getting for your investment (if any)

• They do offer ongoing support where they make money if you do

It really doesn't matter where the host agency is located so don't get locked into the idea that they have to be down the street from your operation.   There are several solutions to the issues of access, communication and delivery that resolve the question of location.  Most of all you should feel comfortable with your new host agency and their ability to fulfill your needs as your business grows,

NACTA is responding to hundreds of calls, e-mails and letters from new agents asking NACTA to recommend host agencies.   We have been hesitant to do so as it does not fall within the scope of our mission statement.  Further, without having some sort of measurable qualifying criteria, it is difficult to refer any host agency.  So, as an attempt to both serve new agents and host agencies alike on this issue, NACTA has developed the "Host Agency Program"

NACTA has developed this program for host agencies that are looking for quality independents to grow their business.  The minimum standards to qualify for this program are as follows:

• You must have been in business as a host agency for at least one full year
• You must carry at least one million dollars in Errors and Omissions Insurance or require all independents to maintain their own current policies.
• Your average sales volume per independent agent must exceed $10,000.00
• There are no unresolved complaints against your agency
• You are committed to the development of a professional independent travel agent network
• You are registered to operate as a host agency with all local, state and federal agencies
• You do not have a "recruitment or MLM program" whereby consumers recruit other consumers into the network
• You do not offer a "Travel Agent Photo ID Card" for the purpose of consumers to obtain travel professional benefits.

There are two different levels of Host Agency Membership to choose from if you are qualified and would like to pursue Host Membership in NACTA. Go to Host Benefits and Information to learn about the benefits of each and to find that level that best suits your needs. If you meet the above criteria and are interested in becoming a NACTA host agency simply go to Host Application or  e-mail NACTA requesting that we send (or fax) you a Host Agency Membership Application.